Effective Date: 1st Feburary, 2025

At Freak Fragrance, we respect your privacy and are committed to protecting the personal information you share with us. This privacy policy explains how we collect, use, disclose, and safeguard your data in compliance with applicable laws in Pakistan, including the Personal Data Protection Bill (if enacted) and other relevant regulations.

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect personal information you provide, such as your name, address, email address, and phone number.

Additionally, when you browse our store, we automatically receive your computer’s internet protocol (IP) address to help us learn about your browser and operating system for better service delivery.

SECTION 2 – CONSENT

How do you get my consent?

By providing personal information to complete a transaction, verify your payment, place an order, arrange delivery, or return a purchase, we imply that you consent to our collecting and using it for that specific purpose only.

For any secondary purposes, such as marketing, we will explicitly seek your consent or provide an option to decline.

How do I withdraw my consent?

You may withdraw your consent at any time by contacting us at:

Email: freakfragrance11@gmail.com

WhatsApp: +92 337856426

Our working hours are: 10:00 AM – 8:00 PM

SECTION 3 – DISCLOSURE

We may disclose your personal information:

If required by law or to comply with legal obligations.

If you violate our Terms of Service.

SECTION 4 – THIRD-PARTY SERVICES

We work with third-party service providers to enhance your shopping experience. These providers collect, use, and disclose your information only to the extent necessary to perform their services for us.

Payment Processing

Certain third-party providers, such as payment gateways and transaction processors, have their privacy policies regarding the information required for transactions. We encourage you to read their privacy policies to understand how your data is handled.

SECTION 5 – SECURITY

We take reasonable precautions to protect your personal information. Our measures include encryption (e.g., SSL) and secure data storage to safeguard your data from unauthorized access, loss, or misuse.

While no transmission method over the internet is entirely secure, we adhere to industry standards and PCI-DSS requirements to ensure your information’s safety.

SECTION 6 – COOKIES

Our website uses cookies to enhance your experience. Here is a list of cookies we use:

_session_id: Unique token for session management.

_cart: Persistent for 2 weeks; stores cart contents.

_secure_session_id: Unique token for session management.

storefront_digest: Unique token for determining visitor access to password-protected stores.

You can opt-out of cookies through your browser settings.

SECTION 7 – AGE OF CONSENT

By using this website, you represent that you are at least the age of majority in your jurisdiction or have obtained consent from a parent or guardian for use by minors under your care.

SECTION 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time. Changes will take effect immediately upon posting to our website. If significant updates occur, we will notify you here.

If Freak Fragrance is acquired or merged with another company, your information may be transferred to the new owners for continuity of service.

QUESTIONS AND CONTACT INFORMATION

If you wish to access, correct, amend, or delete any personal information we have about you, or if you have any questions or concerns about this privacy policy, contact us at:

Email: freakfragrance11@gmail.com

Phone: +92 3378564262